Privacy Policy

Our contact details

Main Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Office Phone Number: 01227 785 530

Main Mobile Number: 07919 532702

Contact for Data Protection Matters: Mr Vic Hester, This email address is being protected from spambots. You need JavaScript enabled to view it.

What type of information we have?

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
In most circumstances, we only need to collect personal information such as your name and address as our work on your behalf usually involves the use or development of land
We mostly only collect the personal information that you provide for us or make available to us, to assist us in carrying out our consultancy work on your behalf.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you

If you are a business, we sometimes use search engines to find out more information regarding your business or the address of the land you wish us to be involved with or to provide advice on, to assist us in carrying out our consultancy work.

We also receive personal information indirectly, from the local planning authorities we work with

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

In your interests, if we are working on your behalf to promote the development or use of land

If we need to perform a public task.

You are able to remove your consent at any time. You can do this by contacting This email address is being protected from spambots. You need JavaScript enabled to view it.

What we do with the information we have

We use the information that you have given us in order to contact you direct, invoice you, include you in correspondence, promote the use or development of land that you are interested in

We may share this information with local planning authorities, or other consultants, bodies or individuals working with you or on your behalf.

How we store your information

Your information is securely stored. Your files are stored on a Secure Server. In terms of Anti-Virus protection we have Sophos Endpoint Security and Control. As for your backups we are running Windows Server Backup which is backing up to rotatable external USB disks every day at 20:00, this is backing up the server itself which includes company data.

Emails are stored on secure, dedicated servers, which are encrypted and protected by physical controls and strong software controls (firewalls, powerful password protection and 24/7 threat monitoring). Secure overnight backups are kept in a separate location from the main servers, and retain data on a rolling 14 day basis.

We keep the details that have been required to carry out our consultancy work on your behalf for as long as you are our client and until such time that we consider that we will no longer be acting for you. We will then dispose your information by deleting your personal information from the files, but not our working files.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Date: February 2019